Refund and Returns Policy

Payment Regulations

  • Donations to Lokakshema Trust can be made through supported online payment methods, including Credit Cards, Debit Cards, UPI (Indian banks), Net Banking, and Wallets, as enabled by our authorized payment gateway providers such as Razorpay and Cashfree.
  • Lokakshema Trust does not store any payment card or banking information on its servers. All payment transactions are securely processed by third-party payment gateways in accordance with their respective security standards and privacy policies.
  • By using any available payment method on this website, you acknowledge and agree that Lokakshema Trust shall not be held responsible or liable for any loss or damage arising directly or indirectly due to:
    • Lack of authorization for a transaction

    • Exceeding preset limits agreed upon with your bank or payment provider

    • Transaction failures, delays, or technical issues

    • Decline of transactions for any reason by the payment gateway or bank

  • Any disputes related to payment processing should be addressed directly with the respective bank or payment service provider.

Cancellation & Refund Policy

  • All donations made to Lokakshema Trust are voluntary and non-refundable.
  • Once a donation is successfully processed, it cannot be cancelled, reversed, or refunded, as the funds are allocated toward the Trust’s spiritual, charitable, and welfare activities.
  • In rare cases where a payment is debited from the donor’s account but the transaction fails or is not completed, the amount will typically be reversed by the bank or payment gateway within 7–15 working days, subject to the policies of the respective bank or service provider.
  • Lokakshema Trust does not have control over delays caused by banks or payment gateways and shall not be responsible for such delays. Donors are advised to contact their bank or payment provider for transaction status updates in such cases.
  • For any genuine concerns related to donations, donors may contact us with relevant transaction details for verification and assistance.

Contact for Payment Queries